Privacy Policy
Last updated 12 Oct 2026
This policy explains what information Trendsmith collects and how we use it.
What we collect
- Order details: your name, phone number, delivery address, city and province, and your email if you choose to give it.
- Account details: if you create an account, your name, email and a securely encrypted password. We never store your password in readable form.
- Reviews: if you write a review, your rating, comment and any photos you upload. Only your first name and last initial are shown publicly.
- Security information: your IP address may be recorded for a short time to protect the site from spam and misuse. These records are deleted automatically.
How we use it
- To confirm, deliver and support your order, and to contact you about it.
- To show your order status when you track your order.
- To publish your review, after we check it.
- To keep the website secure.
We do not use your information for anything else, and we do not send marketing messages unless you ask us to.
Sharing
- We share your name, phone number and address with our delivery partner so they can deliver your order.
- Images you upload, such as review photos, are stored with a secure image hosting service.
- We do not sell or rent your personal information to anyone.
Cookies and browser storage
- We use one essential cookie to keep you signed in to your account.
- Your shopping cart is saved in your own browser so it is still there when you come back.
- We do not use advertising or tracking cookies.
Keeping your information
We keep order records as long as needed to handle deliveries, returns and our business records.
Your choices
You can ask us to correct or delete your personal information at any time. Contact us using the details below.
Contact
For questions about your data, email us at YOUR-EMAIL or message us on WhatsApp.